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KeenAlignment Inc Privacy Policy

Effective: 10/19/2026

Important notice regarding SMS privacy

Mobile phone numbers collected for SMS consent, verification, or service-related messaging are not sold and are not shared with third parties for their own marketing purposes. We use mobile numbers only as described in this policy and in the disclosures shown at the point of collection.

1.Information we collect

Depending on how you interact with KeenAlignment Inc, we may collect the following categories of information:

  • Personal identifiers & contact data. Such as your name, email address, mailing address, and telephone number when you submit forms, request information, or communicate with us.
  • Service, account, or inquiry-related information. Details you voluntarily provide about your request, transaction, or application—such as preferences, timelines, documents you upload, or other information needed to evaluate or deliver our services.
  • Technical & usage data. Such as IP address, device or browser type, general location derived from IP, pages viewed, and cookies or similar technologies as described in Section 6.

2.How we use your information

We use personal information for purposes such as:

  • Providing, scheduling, or supporting the services you request from KeenAlignment Inc;
  • Communicating with you about inquiries, appointments, documents, or account-related updates;
  • Sending SMS or other messages where you have provided appropriate consent and as permitted by law;
  • Operating, securing, and improving our website and internal processes;
  • Complying with legal obligations, responding to lawful requests, and enforcing our terms; and
  • Protecting the rights, safety, and property of KeenAlignment Inc, our clients, and the public.

3.SMS messaging & compliance

When you provide a mobile number and consent to receive text messages from KeenAlignment Inc, the following applies in addition to the rest of this Privacy Policy. For a concise summary of keywords and support options, you may also review our SMS Program page.

  • Consent. We send promotional or marketing SMS only if you have clearly opted in. Transactional or operational messages may be sent as permitted by law and as described when you provide your number.
  • Opt-out. You may opt out of non-essential SMS at any time by replying STOP. You may receive a one-time confirmation message.
  • Message frequency & content. Frequency varies based on your interactions with us. Messages are related to the services or topics for which you provided your number.
  • Fees & help. Message and data rates may apply. For help, reply HELP or contact us at connect@keenalignmentinc.nexoctanebrand.com or +1 (503) 555-0183.

SMS data provider statement

Mobile information shared with messaging vendors or platforms is used solely to facilitate SMS delivery, consent records, and compliance reporting on our behalf. It is not sold or licensed to third parties for their independent marketing. Aggregated or de-identified reporting may be used only as permitted by law and vendor agreements.

4.Information sharing & disclosure

We may share personal information in limited circumstances, including:

  • Service providers. With vendors who assist us with hosting, communications, analytics, customer support, or compliance—subject to confidentiality and data-processing terms appropriate to the service.
  • Legal requirements. When we believe disclosure is required by law, regulation, legal process, or governmental request, or to protect rights, safety, or security.
  • Business transfers. In connection with a merger, acquisition, financing, or sale of assets, your information may be transferred as part of that transaction, subject to applicable law and notice requirements.

We do not sell personal information for monetary consideration as commonly understood, and we do not share mobile numbers for cross-context behavioral advertising as described in the SMS notices above.

5.Data security

We maintain reasonable administrative, technical, and physical safeguards designed to protect personal information against unauthorized access, loss, or misuse. No method of transmission over the Internet or electronic storage is completely secure; we cannot guarantee absolute security.

6.Cookies & tracking technologies

We and our service providers may use cookies, pixels, or similar technologies to remember preferences, measure site performance, and understand how visitors use our pages. You may control cookies through your browser settings; disabling cookies may affect certain features.

7.Your rights & choices

Depending on your location, you may have rights to access, correct, delete, or restrict certain processing of your personal information, or to opt out of certain communications. To submit a request, contact us using the information in Section 10. We will respond consistent with applicable law.

California residents

If the California Consumer Privacy Act (CCPA) / California Privacy Rights Act (CPRA) applies, you may have additional rights regarding access, deletion, correction, and opt-out of certain sharing. We describe our practices in this policy; submit requests through the contact section below. We do not use or disclose sensitive personal information for purposes that require a "limit" toggle under CPRA beyond what is necessary to provide services you request.

Marketing emails, where used, will include an unsubscribe mechanism. SMS opt-out is handled by replying STOP as described above.

8.Third-party links

Our site may contain links to third-party websites or services. This Privacy Policy does not apply to those sites. We encourage you to read the privacy notices of every site you visit. KeenAlignment Inc is not responsible for the practices or content of third-party sites.

9.Changes to this privacy policy

We may update this Privacy Policy from time to time. When we make material changes, we will post the revised policy on this page and update the effective date. For significant changes to SMS practices, we may also provide notice through messaging channels or the website where required by law.

10.Contact us

If you have questions about this Privacy Policy, our data practices, or your information—including SMS or marketing preferences—please contact KeenAlignment Inc:

Related: SMS Program · Terms of Service